Jay County


Asbury United Methodist Church
Gamma Nu Sorority
Portland Foundation
Portland Rotary Club
REMC Employee Fund
Schmit Chiropractic
Tri Kappa
Troxel Equipment
United Way of Jay County
Bryant Wesleyan Church
Jay County REMC

Resources & Services Offered

(rollover each blue box to find out more)

Head Start-

Our mission at Head Start is to encourage eligible 3-5 year old children and their families to experience growth, using a variety of comprehensive services and dedicated professional staff. We will strive to build self-esteem, academics and social skills, remembering that all people are unique and special.

Energy Assistance Program (EAP)

Energy Assistance Program (EAP) provides financial assistance to low-income households (at or below 150% poverty level) to maintain utility services during the winter heating season. During cold winter months, this program helps prevent utility companies from shutting off home, residential service to low-income households during moratorium. During hot summer months, EAP provides limited funds for cooling expenses. EAP is provided in all 6 counties.

Women, Infants & Children (WIC)

The Special Supplemental Nutrition Program for Women, Infants and Children known as WIC is a public health nutrition program that offers breastfeeding education and support, referrals, nutrition education, and supplemental nutritious foods to those who qualify. Women who are pregnant, breastfeeding up to a year after delivery, or non-breastfeeding up to 6 months after delivery, along with infants and children until they turn 5 years old are all potentially eligible for the program. WIC’s income guidelines are 185% above the poverty level so many working families still qualify for the program.

Clients set an appointment and bring proof of ID, address, and income to determine their eligibility. Every client meets with a Registered Dietitian Nutritionist (RDN) or Registered Nurse (RN) to establish their nutritional need and for one-on-one educational counseling. Clients are referred to other programs that may be beneficial like Medicaid, Healthy Families, smoking cessation, doctor, etc. The RDN or RN builds a supplemental food package for each client and issues vouchers that are redeemed at WIC approved stores throughout Indiana. Clients return about every 3 months for nutrition education and food voucher issuance, but a certification typically lasts a year.

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The CFS Weatherization Department provides energy conservation measures and education to low-income Hoosiers every day. Weatherization reduces energy costs for low-income families by improving the efficiency of their homes. Cost-effective measures to reduce home energy consumption are installed in hot and cold climates. Typical measures include performing tune-ups and repairs to heating and cooling systems, replacing appliances to improve efficiency and safety, installing insulation, reducing air infiltration, and replacing incandescent lighting with compact fluorescent bulbs.

Weatherization workers also address energy-related health and safety conditions, particularly carbon monoxide and combustion safety. Weatherization prioritizes services to the elderly, persons with disabilities, and families with children under the age of 18. Services are delivered to single-family homes, multi-family dwellings and mobile homes. Weatherization clients save $1.65 in energy-related benefits for every $1 invested in the program.

Housing Choice Voucher Program (Section 8)

The HCV program is a Federal program from the Department of Housing and Urban Development. The Community and Family Services HCV Department adheres to Federal rules and guidelines in administering the program in our seven county areas. Clients may apply for services at designated times throughout the year. Applicants and then placed on a waiting list and selected based on matrix points when needed. The application process does not guarantee acceptance into the program. In some cases, there may be a delay of a year or longer before a name is pulled from the waiting list.

Once a name is pulled from the waiting list, background checks are conducted and other required information is verified. Rental assistance is based on income and need. HCV prioritizes services to the elderly, persons with disabilities, and families with children under the age of 18.

Food Pantry

Our Food Pantries are locally funded and provide food and paper products to individuals/families in need of household assistance. We currently have food pantries in both Blackford and Jay Counties. Support and funding for the food pantries are provided through our advisory councils, our local thrift stores, churches, service organizations, community groups and individuals, as well as through the U.S. Department of Agriculture’s Commodity Program. The Food Pantries allow clients to come one time every 30 days to receive food. Our pantries are run on a system called “client choice” where the client is actually allowed to choose their own food options just as they would in a grocery store.

Thrift Store

Our CFS Thrift Stores consist of clothing, housing items and grocery products from cleaning supplies to food and drink to toiletries. These items are donated by community members, organizations and wholesale/retail outlets for tax deductions. Proceeds from these sales are used for client emergency assistance and other local projects. Our stores are located in both Blackford and Jay Counties.

Blight Elimination Program (BEP)

Blighted, vacant and abandoned homes are a serious issue for Indiana homeowners, neighborhoods and communities. Sadly, the State of Indiana has the dubious distinction of having the highest percentage of abandoned foreclosed homes in the country. RealtyTrac and 24/7 Wall Street are reporting that roughly 30% of Indiana’s foreclosed homes are abandoned. This means that due to foreclosure alone, 5,000 blighted and abandoned homes are negatively impacting Indiana homeowners and neighborhoods by reducing property values. Blighted properties also serve as a drain on municipal resources. Many Indiana communities lack the resources necessary to address this growing issue alone.

The State of Indiana, through IHCDA, is using of a portion of Indiana’s Hardest Hit Funds to demolish blighted and abandoned homes that are beyond repair. The goal is not simply to demolish abandoned homes, but to stabilize property values in Indiana communities. The partnership between IHCDA and Indiana municipalities allow communities to demolish blighted properties and offer a variety of end uses for the newly cleared properties including green space and redevelopment. The demolition of abandoned and blighted homes will be a significant step toward rebuilding Hoosier communities.

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Locations, Hours & Contact Information

521 S. Wayne St.
P.O. Box 1087
Portland, IN 47371

Portland & Dunkirk Head Start

Portland:  406 E. Arch St.
                 Portland, IN 47371

Krista: (260) 726-6338
Krista's cell: (260) 251-8808

Dunkirk:    125 Hoover St.
                  Dunkirk, IN 47336

Kim:  (765) 768-2103
Kim's cell:  (260) 251-2533


Energy Assistance Program

Community & Family Services
521 S. Wayne St. P.O. Box 1087
Portland, IN 47371-1087 

(260) 726-9318

Tue-Fri 8am-2pm & 3pm-4:30pm

October - May
Function: appointments and walk-ins

Print 2019 EAP Application by Clicking Here

To learn more about Energy Assistance Click Here

WIC Approved Stores

*Walmart Supercenter #2388
950 West Votaw Street
Portland, Indiana 47371

*These stores are also WIC approved pharmacies for ordering special formulas.

WIC Office

P.O. Box 1087
521 S. Wayne St.
Portland, IN 47371

P: (260) 726-9318
F: (260) 726-9174

Tuesday 1st- 11:30-7pm
Tuesdays 2nd, 3rd, 4th, 5th- 9am-4:30pm
Every Friday- 9am-4:30pm

The office is primarily staffed with Registered Dietitian Nutritionists who can help you learn not only basic nutrition, but also special dietary needs like gestational diabetes.  

Jay County is the central office for all of Community & Family Services. Our WIC Coordinator, Amanda Slentz RDN CLS, has her office in this location. She has worked for WIC for over 15 years and has been leading our agency for 12 of those. She is typically available Monday through Friday. Amanda is also the Vendor Liaison between the

WIC approved stores and the local offices.

Also, our Breastfeeding Coordinator, Kim Schmitz RDN CLS, operates out of this office. She is extensively trained in lactation and holds the Certified Lactation Specialist certification. She has also breastfed her 3 kids which she brought to work with her until they were 6 months old under our company policy. Kim is typically available on even Mondays, Tuesdays, and Wednesdays for breastfeeding consultations, but please call ahead in case she is filling in in another clinic.

Jay County has a Peer Counselor on staff named Michelle Toney. Michelle has breastfed both of her children long term in addition to attending several lactation trainings through her position with WIC. She is very eager to help other women succeed with their breastfeeding goals. Michelle is available on Friday afternoons in the office and 24 hours a day by phone or text at 260-251-4661.

If desired, the office also offers a breastfeeding room that has a comfortable recliner for a private breastfeeding experience. Jay County WIC has a 76.9% breastfeeding initiation rate!

The Registered Dietitian Nutritionists who are on staff at the Jay County office can perform free pregnancy testing.

Weatherization/Section 8

(260) 726-6322
235 E. Main Street
Portland, IN 47371

To Learn More about Weatherization Click Here

Food Pantry

(260) 726-9318
Tuesday through Thursday- 9am-12pm 

Thrift Store

(260) 726-9318
Tuesday through Friday, 9am-4pm